Working at Farm Dairy

Account Support Associate

At Farm Dairy, we have been supplying delicious dairy products from our modern dairy plant in Lelystad for 25 years. We develop various private label products for all supermarket formulas in the Netherlands, such as Albert Heijn, Jumbo, Plus, Lidl, Aldi, and also Picnic. Our milk, yogurt and custard can be found in the refrigerators of millions of Dutch consumers.

We believe it is important to make our contribution to making the dairy chain more sustainable and to the protein transition. We therefore process only milk streams carrying sustainability labels such as On the way to Planetproof and Beter voor Natuur & Boer. And in 2023 we started developing various vegetable dairy substitutes. Both fresh and long-life. As an account support employee at Farm Dairy, you will play an important role in our more sustainable mission from day one
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Are you expert at organizing and supporting, work with extreme precision and have an affinity for food? Then this is the perfect challenge for you.

What will you do?

As an account support employee, you fulfill a pivotal role in the commercial team; the lynchpin between our customers and the internal organization. You are closely involved in account management for all customers and their first point of contact for questions about promotions, pricing, data management, packaging, planning, etc.

As the right hand of the Commercial Manager, you will also assist in creating reports, processing price changes and preparing presentations. In this role you are on top of all activities and keep an overview.

You coordinate packaging projects in close cooperation with customers, design agencies and packaging suppliers. For new products, but also for various modifications due to, for example, adapted legislation, recipes or labels. Account support monitors and coordinates the entire process from deal with the customer to first production.

Who are we looking for?

  • You have verbal and written communication skills and are very customer-oriented.
  • Be able to organize, prioritize tasks and multitask;
  • Be able to work independently and show initiative in a small and friendly team;
  • You are accurate in entering, managing and updating product data in data management systems such as GS1 and SIM.
  • Seeing problems as challenges and solving them;
  • You are flexible and stress resistant.

Qualifications:

  • Minimum MBO+/HBO working and thinking level, preferably in a commercial, administrative or economic field;
  • Excellent command of the Dutch and English languages. It is an advantage if you also master German.
  • Minimum of two years work experience in a similar commercial support position;
  • Good command of MS-Office applications

What do you get in return? 

  • Salary and benefits according to scale 8 CAO Dairy Industry, gross salary between € 3,720.00 - € 4,448.95 based on 36 hours
  • A good pension plan: non-contributory
  • A year-end bonus of 4% (from 2025 onwards 5%)
  • Plenty of opportunities to grow and develop yourself within your field of expertise
  • A lively and active staff association that regularly organizes fun outings and events

Will you join us?

Want more information? Call HR at 0320 267 880 or send an email to hr@farmdairy.com

Your contact

Sandia Kewalbansing

She is your point of contact. Are you curious about a job opening, would you like more information about working at Farm Dairy, or do you have another question? Pick up the phone or send her an email.

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